Can I use credit card for payment? Do they incur any administration charges?

You may pay with any VISA, MASTER, AMEX, DINERS or UNIONPAY credit card (may differ according to different countries) and there will be no administration charges incurred.

Does OGAWA product has side effect?

Please do not worry. OGAWA product belongs to healthcare equipment which the entire range are external used product. Our PDD team incorporated massage function with fitness function and the study from physiotherapy to OGAWA products in order to maintain general health. Thus all our products should not bring any side effect. Right handling of the product may enhances the effectiveness of maintaining general health.

How is the power/electric consumption of OGAWA product?

Please do not worry. The power/electric consumption of our product is as low as the power/electric consumption of florescent light.

Is Activo belongs to OGAWA?

Yes. Activo is one of the fitness brand under the umbrella of OGAWA World Berhad. Activo position as the household fitness provider which we do accept tailor-made order as well as bulk purchase order.

Is Ogawa a distributor?

Ogawa not a distributor. We have our own Product Design & Development (PDD) team to design and develop dedicated OGAWA products. In addition, OGAWA owned the world class manufacture to produce OGAWA products. To ensure the product quality we are taking care of production up to quality control before we launch in our retail store.

Is Ogawa an Agent?

Ogawa not an agent. We have our own Product Design & Development (PDD) team to design and develop dedicated OGAWA products. In addition, OGAWA owned the world class manufacture to produce OGAWA products. To ensure the product quality we are taking care of production up to quality control before we launch in our retail store.

Is OGAWA product imported from Japan?

OGAWA adopted Japan’s technology having our manufacturing plant in Xiamen, China.

May I know where is the owner originated from? Is all the retail chain store belongs to the same owner? How many years OGAWA has been established?

Ogawa has been established for 18 years by a Malaysian born Chinese. All OGAWA retail chain store belongs to OGAWA management territory.

What is OGAWA’s business nature? Is Ogawa belongs to the Japanese?

OGAWA is a brand name for corporate and product which was founded in year 1996 by a Malaysian with the company called OGAWA WORLD BERHAD. OGAWA was listed on Malaysia stock market in year 2007. OGAWA is an international renowned brand that leads the health and wellness industry. We are now having more than 500 retail chain stores in 32 countries across the globe.

What is the meaning of Ogawa?

OGAWA – the river of life. The river has always been the basis of OGAWA’s philosophy. After all, OGAWA literally means “stream” in Japanese. It is from this that we derive our corporate idea, the concept of starting from a source – the river – which expands out, reach further, touches more and finally emerges at the end, a mighty ocean. This belief inspires us to deliver wellness to people around the world, regardless of who they are and where they come from.

Who is the person-in-charge of purchasing? What are the brand? Is all the retail store are the same?

We do have dedicated supply chain system to control the procurement. Since we are developing and producing OGAWA products and hence all our retail store is selling only OGAWA products.

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